What is the difference between the different ticket releases?
The difference between the ticket releases is price. It is cheaper to buy your tickets earlier than if you wait til closer to the event.
Are there tickets on the door for the event I want to go to?
Please stay tuned to the relevant Facebook Event page to see whether or not door sales will be available.
How much are tickets on the door?
Please stay tuned to the relevant Facebook Event page to see whether or not door sales will be available and how much they will cost.
The event is sold out, can I still buy a ticket pretty please?
Unfortunately if our Facebook Event says all the tickets for this event are sold out, we are all sold out! Be wary not to get scammed by anyone pretending to sell tickets, and stay tuned to the Facebook Event page to see whether or not door sales will be available.
I can’t make the event, can I get a refund?
Please note that not all circumstances will be eligible for a refund. Change of mind, illness or clashing plans are unfortunately not accepted by our ticketing partner as valid reasons for refund.
You can apply for a refund through our ticketing partner for the event if the event is being rescheduled or cancelled and you cannot make the rescheduled date. In the event of a rescheduled event you will be contacted by our relevant ticketing partner with refund information. In the event of a cancelled event, your ticket will be automatically refunded.
Can I use my tickets for a future event?
Unfortunately we cannot transfer tickets to other events.
Does the name on the ticket need to match the person using it?
The name on the ticket does not need to match the person using it. However, we do not recommend buying second hand tickets from anyone you do not know as there is no way to guarantee you won’t be sold a fake ticket or be sold a ticket that has already been sold to other people as well. If you have been sold a fake ticket this will not scan at the door and will not be valid for entry.
I haven’t received my ticket yet, what can I do?
Eventbrite ticketed events please go through this checklist to locate your tickets:
https://www.eventbrite.com/support/articles/en_US/Troubleshooting/where-are-my-tickets?lg=en_US.
Moshtix ticketed events please contact them directly at: https://tixsupport.moshtix.com.au/hc/en-us/requests/new
Oztix ticketed events if you have general, order or refund enquiries please contact them at https://tickets.oztix.com.au/contactus.aspx, or call them on 1300 762 545.
If you still cannot locate your tickets, please direct message our Facebook Page.
I’ve seen a scammer trying to sell tickets in your event
There have unfortunately been a large influx of scammer profiles appearing lately and we are trying to ban them from our page as soon as we see them but unfortunately hundreds of new profiles keep popping up everyday. Be careful buying tickets from anybody on our pages or on the internet generally, and if you could please direct message our Facebook Page and we will ban their profile from our page immediately.
